RHA DIRECTORS SPOTLIGHT SEPTEMBER 2020
Mr. Robert Lojanica has been part of the Rockford Housing Authority team for more than four years. During this short time, Robert has made a considerable and measurable impact on our agency. Which is evident through his continued resourcefulness and dedication to his work, both of which benefits our staff, residents, and community. “Simply put Robert is willing to step up to provide excellent customer service to our residents, co-workers, and vendors.”, states Chuck Doyle, Physical Asset and Quality Assurance Manager.
Robert routinely accepts assignments, some extremely challenging without complaint. Mr. Lojanica has served our agency as an Inventory Specialist for our entire maintenance department; recently transitioning in the Quality Compliance Inspector for our HCV and LIPH departments. In this role, Robert preforms HQS inspections for HCV clients/landlords, and UPCS Inspections for our LIPH developments. Robert is the perfect detail-oriented type of person to successfully fulfill this role. In doing so, Robert is a critical partner to our compliance team, ensuring that all HCV properties are maintained and inspected in compliance with HUD regulation, and he assists our property management and maintenance teams prepare their properties for HUD inspection.
Always willing to accept special projects, Robert is distributing face coverings to all RHA residents ages two and above. As he always does, Robert has taken this task a step above, at delivery, Robert is performing a quick safety inspection and speaking with residents regarding any maintenance concerns and reporting any findings to the property management team.
Continuing, Chuck Doyle QAQAM states, “Robert’s work, dedication and initiative have demonstrated outstanding character and is deserving of the Director’s Spotlight Award for September 2020. Robert upholds the vision, mission, and core values of our Agency. Get to know him if you get a chance and I promise you will be glad that you did.”
We are proud to have Robert as a member of our team, and we look forward to his future at RHA. Well done Robert!