A quality home is the foundation
of society & community

A quality home is the foundation of society & community

The Director’s Spotlight

The Director’s Spotlight

Welcome to the Director’s Spotlight Recognition Program!

What is Director’s Spotlight?

The Director’s Spotlight is an important way for folks in the greater Rockford area to learn about all the amazing work the RHA Team members perform daily. This acknowledgment involves recognizing something at the core of every employee: Their passion, which is the foundation of our Core Values.

Why is Director’s Spotlight important?

The Rockford Housing Authority Leadership Team believes in the genuine values of our organization. These values touch everything we do on a daily work basis. They consist of Ten Core Values, which are fundamental to us. They are the cornerstone of the Rockford Housing Authority. We put them at the forefront of every plan, event and project we do, because we care about our employees, our residents, our strategic partners and the greater Rockford community.


RHA celebrated at their annual employee holiday party, virtually via zoom. During the party, the results for the Directors Spotlight Grand Prize Winners were announced.  These awards are the objective of the Directors spotlight, that was introduced in 2020, for the participation of all employees throughout the year, to recognize fellow workers going above and beyond their duties, exhibiting a willingness to help out, not only with coworkers, but residents, and the community they serve. Each month, the employees are asked to nominate their fellow workers for acts observed throughout the month.


RHA celebrated at their annual employee holiday party, virtually via zoom. During the party, the results for the Directors Spotlight Grand Prize Winners were announced.  These awards are the objective of the Directors spotlight, that was introduced in 2020, for the participation of all employees throughout the year, to recognize fellow workers going above and beyond their duties, exhibiting a willingness to help out, not only with coworkers, but residents, and the community they serve. Each month, the employees are asked to nominate their fellow workers for acts observed throughout the month.

During this inauguration year, there was a 7-way tie for first place on receiving the most nominations! Due to the overwhelming circumstances and challenges that  2020 has brought to our team, the executive team felt that it was fitting to award each first place nominee with the grand prize of $1,000 instead of dividing it! Congratulations to: Eunice Green, Lisa Olson, Stephanie Penix, Chuck Doyle, Troy Hadie, and Justin Espinoza.
Of course, none of this would be possible without the recognition and nominee submission from fellow coworkers. Congrats to Lynn Feirn, who won for submitting the most nominations during the year and received a $500 prize!

January will start a new year of nominations for one person each month to be acknowledged, with awards provided at the end of 2021.


Mr. Robert Lunsford has been with the Rockford Housing Authority for more than 4 years. During his time with the RHA, Rob has served RHA residents at various sites throughout the portfolio. He consistently provides maintenance with the utmost care and proficiency. Robert has made a considerable and measurable impact on our agency’s assets, reliability, and home quality standards. His efforts are evident by his endless resourcefulness, dedication, and willingness to go above and beyond, all of which benefit our staff, residents, and community.

“Rob is the Bob Vila of RHA Maintenance,” States Lisa Olson, Property Manager of Scattered Sites/Bridge Rockford.

Advancing through the RHA maintenance department ranks, Rob has reached the level of “Maintenance Aide.” Rob arrives to work every morning energetic, happy, prepared and organized. “Rob is extremely thorough and concise with describing maintenance issues and what it will take to fix it,” States Brian Dugan, Assistant Property Manager of Scattered Sites/Bridge Rockford. He accepts every challenge each day regardless of its complexity without complaint. He regularly displays leadership through his efforts in training and mentoring trainees. Rob is a true benefit to the RHA. We are proud to have Rob Lunsford as part of our RHA team.


Mrs. Sybil Mueller has been with the Rockford Housing Authority for nearly 12 years. During her time here, Sybil has progressed through the ranks, currently serving as the Housing Choice Voucher Programs Manager. She is extremely committed to our mission, vision, and values. Sybil is hardworking and always willing to assist her fellow staff. “Sybil excels at every position she has held within the Rockford Housing Authority.”

As acknowledged by both peers and subordinates, Sybil “always seems to make

 her department run smoothly and is always friendly and confident, no matter what her department is facing” even while in the face of a crisis. Sybil is “most helpful and so knowledgeable”, she exemplifies RHA’s core values which is evident in her caring, respectful nature, as well as the professional leadership of her department.

She genuinely embodies the company’s spirit and our core values in everything she does, and she inspires us all to do the same!

We are proud to have Sybil as a member of our team and look forward to her future at RHA.


Throughout her 4 years at RHA, Diane has worn many different hats within the finance department. From Accounts Payable to Tenant Accounts Receivable and back to Accounts Payable where she took the lead in the implementation of AvidExhange software that helps the agency automate our payables. No matter what her responsibilities, she has been very reliable and dedicated to her roll. Her detail-oriented skills has saved the agency thousands of dollars but what contributed to her winning the Director’s Spotlight, and what makes her a valuable asset to the agency is her willingness to assist her fellow colleagues and taking on new and challenging projects. We are very proud to have her part of our RHA team!

Congratulations Diane!


RHA’s March Directors Spotlight winner is Te’Airia Robinson! As a new member of our Leadership team, Te’Airia currently performs the role of the HR generalist.

With less than a year in this role, unforeseen circumstances forced Te’Airia to fulfill all duties within the HR department. In doing so, Te’Airia has proven that tenacity, enthusiasm, and perseverance are critical components for an effective leader. Her kindness towards others and her willingness to go the extra mile is on display every day when she interacts with our employees and service providers. Te’Airia’ s professional manner and her welcoming personality, are only two of the traits that make us proud to call Te’Airia part of our team. Congratulations Te’Airia!


Ms. Lynn Feirn has been with the Rockford Housing Authority for more than a decade. Throughout her career with RHA, Lynn has assisted hundreds of families in obtaining a quality home.

Lynn has also displayed her willingness to help others, which many of her peers have thoroughly cited.

Lynn’s dedication, motivation, and willingness to assist her fellow employees are traits deserving of the Director’s Spotlight Award for February 2021. Lynn’s initiative and commitment demonstrate consistency and resourcefulness, two fundamental core values for our agency. She is a dedicated worker whose attention to detail is most welcome. She exhibits consistency in her daily duties and is willing to take the necessary steps to ensure the success of her development and assist a colleague in need. Ms. Felice Woitynek states, 

“Lynn has been a constant source of knowledge,  guidance, and motivation in my RHA work-life.” “Lynn knew there was a need, and she did not stop until she was able to provide some type of assistance.” Lynn’s attention to detail and resourcefulness have contributed significantly to her property and our agency as a whole.

We are proud to have Lynn as a team member; we look forward to her future with RHA. Congratulations and well-done, Lynn.



As our December recipient of the Director’s Spotlight award, Mike Murray is the epitome of a kind and caring leader. Throughout his more than 35 years with the Rockford Housing Authority, Mike has shown true compassion to his fellow workers and the clients we serve. Mike is a self-motivated and dedicated individual who ‘s resourcefulness and leadership have benefited our residents, agency and community. Always willing to help where help is needed, his overall maintenance knowledge and proficiency has set a standard for all who follow in his footsteps. He has served our residents well, as can be seen in his efforts to provide the best quality unit for our residents. As stated in his nomination, “Mike makes it a point to provide the residents a safe and sanitary home, he would live in himself”. “He has a vast knowledge of the job he does and treats the residents with respect.” Mike’s dedication, knowledge, and leadership demonstrates why Mike Murray is deserving of the Director’s Spotlight Award for December 2020. Congratulations Mike!


Ms. Lisa Olson has been a valued team member with the Rockford Housing Authority (RHA) for more than 14 years. During her time with our agency, Lisa has served our clients in several different roles, advancing through the ranks with each role, and currently serves as the Property Manager for RHA’s Scattered Sites developments as well as our non-profit, Bridge Rockford units. She is extremely dedicated and hardworking, always willing to lend a hand to fellow staff.

As stated by her peers, even when faced with a staffing shortfall, Lisa is there to assist when asked, and she always treats everyone with the same respect and positive attitude. “She juggles a lot as the manager of Scattered Sites, and I’m so impressed by how she holds it all together. She is a great example for all who work at RHA and plays a crucial role in our overall success.” Lisa exemplifies RHA’s core values, which is evident in her caring, respectful, and professional leadership of her site. “She is a person of Integrity, who is willing to hold herself accountable.” Lisa genuinely embodies the company’s spirit and our core values in everything she does, and she inspires us all to do the same!

“Lisa is a helpful coworker and someone that I consider a friend. She has such an amazing work ethic and is always willing to help where needed.” States, Lynn Feirn, property manager of BlackHawk. We are proud to have Lisa as a team member and love to see our team members making personal connections. We look forward to Lisa’s future at RHA.



Mr. Robert Lojanica has been part of the Rockford Housing Authority team for more than four years.  During this short time, Robert has made a considerable and measurable impact on our agency.  Which is evident through his continued resourcefulness and dedication to his work, both of which benefits our staff, residents, and community.  “Simply put Robert is willing to step up to provide excellent customer service to our residents, co-workers, and vendors.”, states Chuck Doyle, Physical Asset and Quality Assurance Manager.

Robert routinely accepts assignments, some extremely challenging without complaint.  Mr. Lojanica has served our agency as an Inventory Specialist for our entire maintenance department; recently transitioning in the Quality Compliance Inspector for our HCV and LIPH departments. In this role, Robert preforms HQS inspections for HCV clients/landlords, and UPCS Inspections for our LIPH developments. Robert is the perfect detail-oriented type of person to successfully fulfill this role. In doing so, Robert is a critical partner to our compliance team, ensuring that all HCV properties are maintained and inspected in compliance with HUD regulation, and he assists our property management and maintenance teams prepare their properties for HUD inspection.  

Always willing to accept special projects, Robert is distributing face coverings to all RHA residents ages two and above. As he always does, Robert has taken this task a step above, at delivery, Robert is performing a quick safety inspection and speaking with residents regarding any maintenance concerns and reporting any findings to the property management team.

Continuing, Chuck Doyle QAQAM states, “Robert’s work, dedication and initiative have demonstrated outstanding character and is deserving of the Director’s Spotlight Award for September 2020.  Robert upholds the vision, mission, and core values of our Agency.  Get to know him if you get a chance and I promise you will be glad that you did.”

We are proud to have Robert as a member of our team, and we look forward to his future at RHA.  Well done Robert!



The winner of the Director’s Spotlight for August is Ms. Felice Woitynek!

Felice is a self-motivated, dedicated and extremely helpful employee.  She continually volunteers her time to assist our agency in resident programs and events, her dedication to our residents is unmatched.  She maintains accountability through her continued professionalism, attention to detail and reliability.  Felice is extremely supportive to her staff and peers and often is called upon to assist others and always gladly accepts.  She serves our agency with a friendly, helpful and cheerful manner.  “Felice is a leader at this agency in both work ethic and attitude as her integrity and compassion exist in every interaction. She personifies our core values and works each day intentionally to make RHA’s Vision and Mission a concrete reality. “

We are genuinely proud to have Felice as a member of our RHA Team!



Directors Spotlight Winner — Troy Hadie

Troy is a self-motivated and enthusiastic  employee who holds himself accountable and instinctively recognizes the needs of our properties and clients and addresses those needs without hesitation. Throughout his 28-year career, Troy has served in several maintenance roles, but none more critical than that of the mentoring of our maintenance trainees.

Troy’s overall maintenance knowledge, attention to detail, professionalism, and leadership skills make him the perfect coach and teacher to our maintenance team. Through his guidance, our maintenance team has been elevated to a level rarely matched by others, providing the best quality unit and customer service to our clients. We are proud to have Troy as a member of our team, and we look forward to his future at RHA.



The winner for June Director’s Spotlight goes to Eunice Green! Eunice is a great asset to the RHA team, she is respectful, kind, and hardworking. Eunice is very dedicated to the Lifeforce Development Institute students along with all the residents she comes in contact with. She is always ready to help the next resident, student or co-worker that needs it.

Ms. Green takes on any challenge and never complains. Eunice demonstrates all of the RHA core values and beliefs but really exemplifies being resourceful and caring about her job and the people involved. Congratulations to Ms. Eunice Green!



As the Physical Asset, Quality Assurance, and Maintenance Manager, Chuck Doyle wears several hats throughout each day. Although none more crucial than that of “Safety Manager.” Although this is an unofficial role, Chuck takes it upon himself to ensure all staff is equipped with the safety gear needed to provide comfort and peace of mind, while performing their duties.

Always going out of his way to personally check on staff throughout the agency, and address any safety concerns someone may have. Since entering this pandemic, Chuck has continued to report to work daily to inspect properties, order safety equipment, and address all maintenance emergencies, tirelessly and without complaint.

“Chuck demonstrates our vision, mission, and core values and resourcefulness by creating a safe working environment. Chuck is collaborative by being helpful to all departments and residents, which represents leadership. Chuck is always respectful to the contractors and staff and truly cares about assisting others in getting their job done. Chuck truly demonstrates professionalism at RHA.”

We are genuinely proud to have Chuck as a member of our team and are honored to call him a leader within our agency!

Thank you to Laura Martinez, Linda Dorsey-Tillman, and Bob Lowe for recognizing the great work and caring nature that Chuck Doyle brings to our team!



We are proud to announce our April 2020, Director’s Spotlight winner, Mr. Elias Soria!

Throughout his 20 + career at RHA as a Family Self-Sufficiency Specialist, Elias has always stepped outside of his responsibilities to lend a helping hand where needed, and he always does so with a “positive attitude and joking spirit.” The important role that Elias plays in RHA’s team is assisting each person in FSS with a plan that helps them reach their goals for the next five years.

He has helped many individuals throughout his time with RHA and continues to do so even working remotely. Knowing that his team is currently facing material and capacity challenges to safely provide essential services to our most vulnerable populations, our children, and our elderly, Elias is quick to joke or utter a quick poem to lift the spirits of his coworkers and the RHA residents. Elias has hopes to introduce “an open mic contest with inspiring residents who love to write as a motivational outlet in their lives”.

His continued dedication to the well-being and financial security of our residents, his passion toward his job, and his devotion to his RHA family, demonstrates our Vision, Mission, and Core Values in a manner that is unparalleled.



First Award presented to Linda Dorsey-Tillman, Procurement, Contracts and Section 3 Compliance Manager for March 2020. When the COVID-19 directive by Gov. Pritzker was announced for social distancing, Linda, in a 48-hour time period, deployed 20 laptops for use by RHA staff members to work from home. This included wiping the computers clean, loading all necessary software and enabling the computers to allow staff to continue their daily duties, while staying home.

She also configured work related cell phones, many with hotspots, for employees who had previously not been issued an RHA phone, with hotspots needed by those who did not have internet service at home. Linda was awarded $100.00 for her outstanding efforts during this unprecedented time and given a Door Dash gift certificate for lunch since attending lunch at restaurants currently is unavailable. We are so very proud of Linda and her service to RHA to allow us to maintain the level of service that we do, and imparting her commitment to our core values.

This video is a testimonial to Linda for the contributions and achievements she has made to not only RHA but the community as well. While helping the RHA team she also helped the community in making sure that RHA staff were capable of working from home and available to residents who rely on them. Please check out the video and more information on the RHA Directors Spotlight page here:


What we believe:

The values and guiding attributes we follow are based on our mission and vision of the organization. A quality home is the foundation of society & community: quality home life is the foundation to provide hope and the pathway to our goals. Responsible and respectful people deserve the opportunity to contribute to attaining a comfortable quality home and neighborhood all can take pride in.

We believe, through our most important asset,
the RHA Staff that:

RHA is moving toward and becoming a leader in housing & sustainable communities by developing additional, non-HUD revenue streams, increasing our asset base and offering state of the art resident initiatives. The RHA Leadership Team will continuously acknowledge and recognize the important contributions that individuals have added to the success of the organization through Caring.

Caring, as part of the RHA corporate culture, is a practice for creating conditions that bring out the best in people and situations. It is a method that helps people respond to circumstances in ways that create results that improve one’s quality of life.

The Director’s Spotlight


The Director’s Spotlight is an opportunity to create a method for documenting and sharing employee recognition and praise. Through the evaluation of the RHA Leadership Team,
we encourage employees to recognize each other spontaneously and organically.

The Director’s Spotlight is a way to celebrate success and show appreciation
for our teammates’ contributions.

*Please note that, only current RHA Employees may submit nominations.

Director's Spotlight Nomination Form